Introducing New Balance Flatiron, a renowned brand offering a wide range of quality sneakers and footwear options. Known for its dedication to craftsmanship and innovation, New Balance Flatiron strives to provide customers with the perfect blend of style and comfort. With a diverse selection of sneakers in various sizes, this brand caters to the unique preferences and needs of individuals. Proficient in attention to detail, their knowledgeable staff ensures a seamless shopping experience, offering valuable advice and assistance. New Balance Flatiron emphasizes customer satisfaction, prioritizing their needs and preferences above all else. With a team of dedicated sales representatives and managers, this brand creates a welcoming environment for all customers. Discover the world of New Balance Flatiron, where comfort and style meet, and make every step a confident one.
![](https://static.where-e.com/United_States/New_York/New_York_City/New-Balance-Flatiron_a27748f9c7cd263fac9b3ab56e7eab33.jpg)
Amenities and More
- Delivery
- Credit cards
- NFC mobile payments
- In-store shopping
- Cheques
Reviews
Opened to great fanfare, but alas got rid of the test running track and custom fabrication shop which were the most interesting parts when the store opened. Now just a regular cookie cutter retail store.
I had a great experience with E (Elton) when I came in. He was super friendly, helpful and knowledgeable in making different recommendations for sneakers. He wasn’t pushy at all. You could tell he really cared about building a great culture and happy customers . 👏🏽thanks for the great customer service! …
Went with the pink. Despite how busy it was staff was friendly and efficient.
I recommend a time other than afternoon if you want a more relaxed personalized experience.
Very helpful to have this right in my neighborhood!
Thank you Mike and my other very helpful shoe specialist with the awesome shoe grid T-shirt on the back (I stupidly didn't get your name!)
E and his team were amazing. They were very helpful and organized. They knew exactly how to show us an amazing experience. We appreciate you Flairon New balance team!
I really liked the New Balance shoes because their style is very subtle yet unique. I love that they are also gentle on the feet and do not weigh so much. The staff here were very helpful in getting a good fit and the plain trainers we got were about $150
I had an extremely positive experience buying shoes here! The store manager (Elton) and the staff member (Chris) that assisted us were SO friendly and helpful. They gave us so much personalized attention and had such great vibes. Chris was very knowledgeable about my foot issue (plantar fasciitis) and was able to recommend a great shoe for me. It was near closing time but they didn't rush us at all and provided excellent service. They also did not try to upsell us. I felt like my interactions with them were 100% genuine. Normally when I buy shoes I feel uncertain as to whether they're the right shoe for me, if the price is worth it, etc, but I felt totally confident after buying my shoes today. I am very pleased!
Was greeted immediately upon entering. Customer service agent Mike assisted me in scanning my feet for the perfect size. We went through the different shoes available that would be a good fit for me. He was incredibly knowledgeable, polite and professional.
Trust the review! They forgot to give me black shoelaces because I bought a pair of 990v6 black which shoelaces must come in grey and black. Thumbs down to this salesperson. I can do nothing cause I already flying back to FL the next day.
Location
150 5th Ave, New York, NY 10011, United States
Hours
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Monday
10:00 AM - 07:00 PM
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Tuesday
10:00 AM - 07:00 PM
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Wednesday
10:00 AM - 07:00 PM
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Thursday
10:00 AM - 07:00 PM
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Friday
10:00 AM - 07:00 PM
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Saturday
10:00 AM - 06:00 PM
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Sunday
10:00 AM - 06:00 PM
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